Hello
Two hours ago, I purchased the Exclusive Backing Tracks package and got the confirmation email with the link for downloads.

I selected Mercy Mercy from the available free list but I don’t see the field to enter the coupon code I got in the email.

Indeed I am signed in with my email address and the password from the confirmation email.
I do see the Premium Dashbord orange button in the top upper right corner of the screen.

Is there any delay to get my profile updated?

Thanks and regards

JP

Hi René
Thanks for your feedback but this is what I already tried several times, and also by choosing different songs.

When I add Mercy Mercy to my cart ( same problem with other songs from the free list (I mean, from the no chargeable list for the month),
I never get a field to enter a coupon code.

May be somethink wrong with my profile?

I already had a profile to access https://www.howtoplaysaxophone.org/ with my email address and a password

When I bought the Exclusive Backing Tracks package I got an email with same login ID ( my email address) but with a different password to access
the below link:

Login URL: https://sax.academy/how-to-play-the-saxaphone/login-3e848e1a/
Username: jeanpaullucas@gmail.com
Password: <another password>

Thanks all for your help

JP

Hi

I am sorry but there is no Coupon Code box on left hand side at check out time.
I am still conviced there is an issue with my profile because it seems so easy with your profile.

As it’s a real pain, I think it’s time to drop my account and refund my 27$ because I was unable to get my 4 songs of
the month for free and I am unable to get a discount of 50% on any other song

Regards
JP