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Home Alt Forums Registration or Download Issues Problem downloading purchase of Daily Practise Routine

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #34452
    john
    Keymaster

      Ok I’ll email you the link.

      Johnny

      #34454
      Philip Maud
      Participant

        Hi Johnny,
        The link only takes me to the forum. I also tried to get the download via the “Checkout” tab and purchases. I can get to the link, but it just asks me to register rather than starting the file download. Please have another look at this.
        Best Regards
        Philip

        #34457
        Philip Maud
        Participant

          Hi Johnny,
          I checked again through the checkout Tab and I can access and download my earlier purchase of Killer Blues. When I try the new purchase of “Daily Practice” the link is there it just sends me to register again, so I think that this link is mis-directing somehow.
          Hope this helps you to fix it!
          Thanks
          Philip

          #34463
          Jazz Cat
          Participant

            after logging in to forum, did you click “Checkout” (top right menu) then “Purchase History”? that shows clickable links to all purchases

            #34468
            Philip Maud
            Participant

              Yes I did exactly that and could see the link for the Daily Practice Routine, but it redirects to the “Register” page insted of the download. There is a problem with that particular (Daily Practise Routine) link, I believe.
              I had an email from Johnny and then one from you from info@howtoplaysaxophone.org. If I try to reply to this address I get a failed delivery, recipient not found.
              Please send me the .pdf file for Daily Practice Routine or refund my PayPal account.
              Thanks
              Philip

              #34471
              john
              Keymaster

                The problem is that your email address was not registered. that’s because you didn’t click your 2nd email during the registration proccess. I did look into it and have now added you manually so the system will now recognise you. I’ll email you that link again…it’s a good link. also, the link in the purchases is good too, it all didn’t work before because you were not registered and so not recognizable by the system. very simple. Please try again.

              Viewing 6 posts - 1 through 6 (of 6 total)
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