altissimo course > wrong membership?

[Patrick Reolon]

Hi Johnny,

I just bought the things below,
But as the altissimo course has two prices:
One with membership and one without
I bought the one with membership, assuming that membership is reached by buying something as the Daily practice routine.

I assume I somehow didn’t make what the system expected me to do, so now I get a WRONG MEMBERSHIP when trying to access altissimo course.
“https://howtoplaysaxophone.org/wrong-membership?wlfrom=%2Faltissimo-course-index”

Is it my bad? Did I understand something wrong with the double pricing?
Below my payment info.

Best regards
Patrick

”
Payment: 18132
Payment Status: Complete
Payment Method: PayPal
Date: April 8, 2015
Subtotal $87.00
Total Price: $87.00
Products
Name Price
Daily Practice Routine

Daily Practice Routine

$20.00
Altissimo Course – members

Altissimo Course

$67.00 “

[john]

Not sure Patrick. Don’t worry about it, I’ll fix the problem.
So you are signed in and still getting the wrong membership page showing up?

[john]

Patrick, I think I spotted the problem…
you have used 2 different email addresses, one for your paypal purchase and another for your membership on this site so the system didn’t recognize you as a member. I have added you now so try to access the altissimo course again…use the email that you used for this site and make sure you are signed in before going to the course URL link that you got in your purchase email.

Johnny

[Patrick Reolon]

Thank you Johnny for the quick solution, now it’s working… thumbs up!

I didn’t think about the email adress matching.
I will keep that in mind for future purchases.

Best regards

Patrick

[Author]

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