Paid for Sax Academy but no access instructions email received

[Michael Spangler]

I ordered the $27.00 Sax Academy monthly subscription (credit card was charged and I received the order confirmation page after submitting the order) but I never received the access instructions email

[Rohit Kushalapa]

I have a simialr issue for the guide just ordered “How To Play The Saxophone – A Complete Beginners Guide”

[john]

@ Mike, sorry bout the delay Mike…you’re all good to go now. I had to complete the registration from my end.

[Rohit Kushalapa]

Hi john as mentioned, I have a similar issue and am unable to access the file. In my case I received a link but unable to download the same ie says file not found.

[Michael Spangler]

Thanks Johnny. I didn’t readily see how the monthly subscription works. i.e. will I be billed monthly or is there some other method for monthly renewal?
thanks

[john]

if you registered for the monthly song downloads you will be billed monthly but it is automatic if you registered correctly…and far as I can tell you are ok. If you’re having anymore issues just let me know.

[Ruben Flores]

likewise….having problems with the registration…i have not received the email access. please help. thanks

[judy pettengill]

I have not received an email link to the academy.

[john]

ok Judy, I’ve had it resent let me know if you got it….also, I’ve completed your registration on my end to confirm you for the monthly downloads so you are good to go with that.

[john]

@ Ruben, have resent yours …also you are good to go for the monthly downloads as well.

[Author]

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