Unable to access premium membership

[Daniel Zwerg]

Problem is resolved – thank you Johnny!

[Tim56]

Still unable to access today?

[saxomonica]

Hi Tim, no problemo checking in here.

Sometimes upgrades are being made or bugs ironed out.

Cheers Mark

[Vivianne VanLeeuwen]

Paid for lifetime lessons, can no longer access. Tried resetting password.
Can you help?

[saxomonica]

Hi Vivianne

Howz thangs
Is your bank account still inked to How To Play Saxophone account?
with Monthly payments, say

Also maybe reset the page
► use F5 key on top row of keyboard

All the best
mark

~~~~~~ / ~~~~~~

[Vivianne VanLeeuwen]

Hi Mark,
I tried the F5 then going to premium dashboard but it says wrong membership now.
Are you able to reset my account somehow so I can access it? I don’t see where my
credit card info would go so I don’t think I can get into it that far.
Thanks for your help, I’m anxious to get back to it.
Vivianne

[saxomonica]

hi Vivianne,

Itz Johnny’s gig now, he’ll be all over it like a rash lol
Say cool

🙂

[Vivianne VanLeeuwen]

Johnny, can you help me get in?
Thanks,
Vivianne

[Jean Paul Lucas]

Hi Johnny
I have same problem with my profile.
Regards
JP

[Author]

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