[Jean Paul Lucas]

Hi Johnny
Thanks for sorting it out last month and sorry for my late reply.
Wish you a merry christmas and happy new year
Cheers
JP

[Jean Paul Lucas]

Hi Johnny
I have same problem with my profile.
Regards
JP

[Jean Paul Lucas]

Hi

I am sorry but there is no Coupon Code box on left hand side at check out time.
I am still conviced there is an issue with my profile because it seems so easy with your profile.

As it’s a real pain, I think it’s time to drop my account and refund my 27$ because I was unable to get my 4 songs of
the month for free and I am unable to get a discount of 50% on any other song

Regards
JP

[Jean Paul Lucas]

Hi René
Thanks for your feedback but this is what I already tried several times, and also by choosing different songs.

When I add Mercy Mercy to my cart ( same problem with other songs from the free list (I mean, from the no chargeable list for the month),
I never get a field to enter a coupon code.

May be somethink wrong with my profile?

I already had a profile to access https://www.howtoplaysaxophone.org/ with my email address and a password

When I bought the Exclusive Backing Tracks package I got an email with same login ID ( my email address) but with a different password to access
the below link:

Login URL: https://sax.academy/how-to-play-the-saxaphone/login-3e848e1a/
Username: jeanpaullucas@gmail.com
Password: <another password>

Thanks all for your help

JP

[Jean Paul Lucas]

Hello
Two hours ago, I purchased the Exclusive Backing Tracks package and got the confirmation email with the link for downloads.

I selected Mercy Mercy from the available free list but I don’t see the field to enter the coupon code I got in the email.

Indeed I am signed in with my email address and the password from the confirmation email.
I do see the Premium Dashbord orange button in the top upper right corner of the screen.

Is there any delay to get my profile updated?

Thanks and regards

JP

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